If you are waiting for a reply/details unusually long time, we suggest checking your SPAM folder in your email client.
This especially applies if your email address is one of the following @hotmail, @outlook, @live or @office365.
And if you can add our emails to ADD TO SAFE SENDER or add email as a contact.
RETURNS & EXCHANGES
You can return/exchange your item in its original condition within 28 calendar days.
If an item is delivered faulty Dewsbury Rams will reimburse the postage cost. Please ensure that wherever possible the product label remains attached and that the product is return with the original wrapping where supplied.
Due to technical processes used, it is imperative that each individual garments' washing instructions are followed exactly as stated on the care label. We will not accept returns that have been soiled, torn or damaged due to incorrect washing or wear.
To start your returns/exchange visit My Orders section and view eligible return/exchange orders.
PLEASE NOTE: By making a booking, you and your group agree to abide by Government and FA guidelines outlining social distancing and group training sessions, in addition to our normal terms and conditions. These guidelines are found here: Government Coronavirus Guidelines, FA Training Guidelines, T&Cs
Not allowed on 3G Pitches:
Smoking, chewing gum, cans, bottles or glasses, food & drink, dirty muddy footwear, metal blades or studs, animals.
Cancellation Policy Pitch Hire
Your reservation on the site can be cancelled at no charge with 72 hours’ notice prior to your booking taking place. Cancelling booking after this point, or failing to arrive, will result in full charge and no refund will be issued. We reserve the right to cancel or amend your booking at any time, in which case we will refund your booking payment, however we will not be liable for any costs, expenses or losses arising from such amendment or cancellation.